Breath in. Breath out. Tomorrownwill be a better day.

You gave the right instructions, he ignored them. You have proof in the e-mail. I trust you're not going to give him a refund?

No I´m not. I replied to his lies with exact quotes from earlier emails proving him wrong and telling him to stop playing games with me.
He should have checked those emails before trying to fool me, they were there in front of him all the time