Okay so quick background: I received this bonsai as a gift October 2020 from 1800flowers. It came in a ceramic bowl with some sort of wiring that does not allow me to lift and see the roots. It arrived with beautiful shiny dark green leaves. No white flowers ever bloomed. About two weeks after having it (kept it by a window with indirect sunlight, kept soil moist), the leaves dried up so bad. I mean they were CRISPY. I then noticed spider mite webs so I hosed it down real good, and it lost most of its leaves. Soon winter came and the leaves never went back to normal so I took them all off figuring the tree was going into dormancy. I watered a few times during winter (put bowl in a sink with water). Now its April and there has been zero growth. I brought it back outside once temperatures were steady over 40 degrees. A few days ago I pinched back all the branches cause I figured it would promote new growth, and also added fertilizer pellets to aid in this. I checked on it today (after 2 days of straight raining) and the tips of the branches are black! I’m afraid I’ve killed this poor thing and idk how, all I’ve done is try it love it! I feel I’ve been doomed since it dried up last October. Please, any help/advise would be greatly appreciated! Ive included some pics for reference. (Ps, I scraped a tiny part of the trunk and there is still some green in there so I think there may be hope, although the black part has no green in it).